Archive for the ‘dmv investigations’ Category

car dealer school   1 comment

red flag rules from the dmv become the law june 1, 2010   no comments

dmv announces vehicle history database   2 comments

Californias Can Get Access To Vehicle Histories

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122
Sacramento, CA 95818
Contact: DMV Public Affairs

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

Feb 18, 2010

Sacramento – The California Department of Motor Vehicles (DMV) announced today that its vehicle title history and brand information is now available to consumers through the National Motor Vehicle Title Information System (NMVTIS). The database greatly improves the tracking of vehicles across state lines for law enforcement and motor vehicle agencies. It also allows consumers to learn about the history of a vehicle prior to making a purchase.

DMV Director George Valverde said California is supportive of NMVTIS, and sees it as another valuable tool for consumer protection. “We are delighted that prospective purchasers of vehicles can now access title and brand information on the millions of updated vehicle records California provides to the NMVTIS database.”

California is one of 31 states now participating in NMVTIS, which was established by federal law in 1992 as a major tool to combat rampant nationwide vehicle theft and fraud. According to statistics released earlier this year, 1.3 million vehicles are stolen in the 50 states each year, with losses to consumers totaling more than $8 billion. NMVTIS records are available at http://www.vehiclehistory.gov by providing a vehicle identification number and paying a nominal fee.

NMVTIS is operated on behalf of the U.S. Dept. of Justice by the American Association of Motor Vehicle Administrators (AAMVA). Several entities are required to regularly report information to NMVTIS, including: State motor vehicle agencies; Insurance carriers (including some self-insuring entities); and, auto recyclers and salvage yards.

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automated man is not your friend

automated man is not your friend

dmv waives car dealer renewal penalties for january 2010 due to a computer glitch   no comments

January Dealer Renewal Notices

New Information
January 2010 dealer renewal notifications were not issued.

The error has been identified and corrected.

Renewal notifications will be issued as soon as possible.
Penalty fees for all January dealer licenses renewals will be waived; however, dealers must still renew within the 30-day renewal grace period per California Vehicle Code (CVC) §11717(c).
License Renewal Procedures
Dealers requiring renewal must:

Visit the department’s website for licensing information at: www.dmv.ca.gov/vehindustry/ol/dealer.htm.

Complete the Renewal Application (OL 45) form available at: www.dmv.ca.gov/forms/ol/ol45.htm.

Review the mandatory dealer education requirements in the Vehicle Industry Registration Procedures Manual available at: www.dmv.ca.gov/pubs/reg_hdbk_pdf/toc.htm.

Access dealer education providers at: www.dmv.ca.gov/vehindustry/ol/dlr_edu_provider.htm.

Renew dealer license plates using the Application for License Plates, Stickers, Registration Card (OL 22) available at: www.dmv.ca.gov/forms/ol/ol22.htm.

Contact their local inspector prior to license renewal if they have added a branch office or changed a location, firm name, or ownership.

Mail the renewal application and accompanying forms to:
Department of Motor Vehicles
Occupational Licensing Section
PO Box 932342 MS L224
Sacramento, CA 94232-3420

Additional Information

Dealers with license plates that are lost, stolen, or need to be surrendered, must complete a Statement of Lost, Stolen, or Surrendered Special Plates (OL 247) available at: www.dmv.ca.gov/forms/ol/ol247.htm.

Dealer license renewal status is updated daily and can be verified on the department’s website at: https://mv.dmv.ca.gov/olinq2/welcome.do.
Background

Normally, courtesy dealer license renewal notices are sent in advance. Due to an error identified, January 2010 notices did not generate.

Distribution

Notification that this memo is available online at www.dmv.ca.gov/pubs/olin/olin.htm

was made via e-mail alert service in January 2010 to the following:

Dealers
Contact
Questions regarding this memo may be directed to the Occupational Licensing Firms Unit, at (916) 229-3126.
MARY GARCIA, DMV Chief Occupational Licensing

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renewal certification for car dealers with express mail delivery is $ 85.

gotplates.com

we make it simple for you

800-901-5950

dmv penalty fee waived for january 2010 car dealer renewals

dmv penalty fee waived for january 2010 car dealer renewals

home based part time wholesale dealers can supply retail dealers with inventory   1 comment

the secret is

@dealereducation

+

@cardealerbond

+

@cardealerschool

=

@dealerlicense

we make it simple for you

car dealer blog

800-901-5850

automated man is not your friend

automated man is not your friend

dmv wholesale car dealer applications must now be sent to sacramento   1 comment

please remember to send dmv wholesale car dealer applications direct to sacramento

Department of Motor Vehicles
Occupational Licensing Services and Support
Wholesale Dealer Application Package
P.O. Box 932342 MS L224
Sacramento, CA 94232-3420

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we make it simple for you

dealer education

gotplates.com

800-901-5950

car dealers: good car dealer education will prepare you for a surprise visit from the dmv police   1 comment

our car dealer pre-licensing class

recently held at a local car dealership

was surprised by a visit from the dmv police

four plainclothes dmv investigators in black unmarked chrysler 300′s

arrived at this local dealership for what they described as a ” dmv spot check ”

they explained this unannounced visit to the dealership by dmv investigations staff

was part of a dmv effort to ensure compliance by local dealers to existing dmv regulations

the dmv police fanned out and inspected all of the vehicles at this small dealership

the dmv police inspected the entire location & the sales office

the dmv police requested access to the secured deal jackets in the owners office

the owner of the dealership was not present at the time of  this ” dmv spot check ”

these dmv police are part of a team of 230 dmv investigation staff throughout california

they were courteous & professional, knowledgeable & willing to listen to my questions

we discussed:

the differences between dmv investigations & dmv inspectors

the buyer’s guide posting requirements from the FTC

the signage requirements and our three gotplates.com dealer office signs

the red flag rules for car dealers offering credit to buyers

the recent dmv red flags memo directing dealers to become red flag compliant

the need for posted business hours at each retail location

the car buyer bill of rights provisions

our pre-licensing dealer class was actually enhanced by this ” dmv spot check ”

the dmv police visit placed emphasis on the retail car dealer rules and the importance

of each car dealer to keep the office in order, signs posted as required & dmv paperwork secured

this local car dealership did well with its ” dmv spot check ” by dmv investigations

good dealer education is the crux of dmv rules compliance

comprehensive training and an understanding of the dmv rulebook

as it pertains to your car dealership is what we are all about

+++

our conclusion:

the ” dmv spot check ” by the dmv police for dmv rules compliance is a great idea

keep your dealership in good working order with our certified dmv dealer education

dmv investigations

breaking dmv news…AG issues new opinion paper on conditional sales contracts for car dealers   1 comment

http://ag.ca.gov/cms_attachments/opinions/pdfs/o546_08-804.pdf

TO BE PUBLISHED IN THE OFFICIAL REPORTS
OFFICE OF THE ATTORNEY GENERAL
State of California
EDMUND G. BROWN JR.
Attorney General
No. 08-804
December 31, 2009

THE HONORABLE NOREEN EVANS, MEMBER OF THE STATE ASSEMBLY, has requested an opinion on the following question:
Is the single document requirement for automobile sales contracts satisfied if the document consists of multiple pages that are attached to each other and integrated by means such as inclusive sequential page numbering (e.g., “1 of 4,” “2 of 4,” etc.)?

CONCLUSION
The single document requirement for automobile sales contracts is satisfied if the document consists of multiple pages that are attached to each other and integrated by means such as inclusive sequential page numbering (e.g., “1 of 4,” “2 of 4,” etc.).

bureau of automotive repair…car dealer information on diesel smog certification   1 comment

http://www.bar.ca.gov/

http://www.bar.ca.gov/80_BARResources/05_Legislative/RegulatoryActions/DieselWorkInf.html#

car dealer news:…diesel smog certification required beginning january 2010   no comments

Report On Workshops

Held On October 2 and 7, 2008

To Discuss Diesel Vehicle Smog Check Inspections

Introduction

Assembly Bill 1488 (Mendoza, Chapter 739, Statutes of 2007) requires the Bureau of Automotive Repair (BAR) to include in the Smog Check Program, by January 2010, diesel-fueled (diesel) vehicles meeting certain model year and vehicle weight range criteria. This legislation requires the BAR to work in consultation with the California Air Resources Board (ARB) to create the diesel vehicle test procedures, and requires the Department of Motor Vehicles (DMV) to work in consultation with the ARB to identify vehicles for inspection.

At a minimum, AB 1488 requires that 1998 and newer vehicles with a gross vehicle weight rating (GVWR) of less than 8501 pounds be included in the Smog Check Program. In addition, the legislation requires the inclusion of diesel-powered vehicles less than 14,000 pounds GVWR once DMV determines the best method for identifying these vehicles, and ARB/BAR implement applicable test procedures. After working with the DMV and the ARB, the three agencies agreed that it would be most cost effective to include diesel vehicles up to 14,000 pounds GVWR so that program changes could be made all at once. This will result in significant cost savings to the State because DMV will only have to make changes to the system once, and emission benefits will be realized to the State sooner.

The bill indicates that the test will, at a minimum, consist of visual checks of the emission control systems (ECS), and an On Board Diagnostics (OBD) test. In addition, AB 1870 (Lieber, Chapter 761, Statutes of 2006) requires a visible smoke test.

Like gasoline-fueled (gasoline) vehicles, the newest four model-years will not be required to obtain a Smog Check inspection in order to register a vehicle when ownership changes. However, unlike gasoline vehicles, the newest six model-years of diesel vehicles will be required to obtain a biennial Smog Check inspection. It is estimated that approximately 540,000 diesel vehicles will be registered in California and subject to this program in calendar year 2010. DMV will begin sending notifications in January 2010 to registered owners of diesel vehicles with Vehicle Identification Numbers (VIN) ending in even numbers, and the VINs ending in odd numbers will be sent the following year beginning in January 2011.

inor changes to the BAR-97 Emissions Inspection System (EIS) software will be required in order to perform diesel Smog Check inspections by January 2010. The BAR will be contracting with the EIS manufacturers to make the necessary changes to the analyzer software at no cost to stations.

Workshop Presentation

BAR’s presentation at the workshops provided details on AB 1488, DMV notification, inspection and test procedures and what will happen next. The information presented at the four workshops is outlined below:

Purpose of Workshops
  • Provide an overview of diesel-powered vehicles inclusion into the Smog Check Program.
  • Obtain input on new diesel inspection program and procedures.
Program Background

Why are diesel emissions a concern?

  • Diesel Particulate Matter (PM) is a Toxic Air Contaminant (TAC)
  • Increased health risks – respiratory problems, asthma, cancer, premature death
  • Diesel reactive organic gases (ROG) and oxides of nitrogen (NOx) contribute to the formation of ozone.
Overview of AB 1488

Estimated diesel vehicle population subject to the Smog Check Program for calendar year 2010 is 540,000 vehicles.

AB 1488 requires:

  • Model year 1998 and newer diesel-powered vehicles under 14,000 lbs GVWR to be included in the Smog Check Program
  • Inspections for change of vehicle ownership
  • Inspection of “Out of State” vehicles
  • Testing to begin in January 2010
  • Statewide implementation of diesel testing
  • ARB/BAR to develop inspection procedures
Implementation of AB 1488 – Registration
  • DMV registration renewal notices will indicate whether an inspection is required.
  • DMV will begin notification January 2010.
  • Diesel change-of-ownership will require inspections beginning January 2010.
  • Approximately half of the diesel vehicles subject to inspection will obtain a Smog Check each year.
  • Biennial inspections will be split the first two years.
  • Vehicles changing ownership will add to the biennial inspection volume.
Implementation of AB 1488 – Test Procedures

BAR has been working with the ARB to develop inspection procedures that will include a:

  • Visual test
  • OBD test
  • Visible Smoke test
Implementation of AB 1488 – Equipment Update
  • No new inspection equipment will be required.
  • BAR will be contracting with EIS manufacturers to update and install the needed software.
  • The BAR-97 analyzers will be able to perform the OBD test on all non-CAN vehicles.
Implementation of AB 1488 – Technician Training

Diesel-specific inspection training material will include:

  • EIS Operation
  • Visual Testing
  • OBD Testing
  • Visible Smoke Testing

The training will be made available to all technicians.

Additional Program Information – Consumer Assistance Program
  • Owners of diesel-powered vehicles may be eligible to participate in the Consumer Assistance Program.
  • Consumer incentive remains the same:
    • For repair assistance up to $500
    • For vehicle retirement $1,000
Next Steps
  • Publish workshop summary and schedule on BAR Web site
  • Comments will be accepted through October 31, 2008
  • Develop regulations
  • Forty-five day public comment period on proposed regulations
  • Regulatory hearing
  • January 2010 implementation
Contact Information

Larry Sherwood – Chief of BAR Engineering, 916.255.1321; larry_sherwood@dca.ca.gov

Greg Coburn – BAR Diesel Project Lead, 916.255.2979; greg _coburn@dca.ca.gov

Virginia Vu – Regulations Coordinator, 916.255.2135; virginia _Vu@dca.ca.gov

John Urkov – ARB Chief In-Use Vehicle Programs, 626.575.6719; jurkov@arb.ca.gov

Tom Valencia – Manager Field Inspection & Testing, 626.575.6741 ; tvalenci@arb.ca.gov

Summary of Questions and Comments at the Workshop

The workshops were attended by members of the inspection and repair industry, vehicle/engine manufacturers, car dealerships and owners of diesel repair specialty shops. Questions and comments discussed at the workshops are summarized below. Additional information (including FAQs) will be updated on the BAR’s Web site as it becomes available.

Diesel Inspection Procedures

Participants at the workshops asked a number of questions about the diesel inspection procedures that legislation requires the BAR and ARB to develop. The test will consist of three parts; a visual inspection of required emission control equipment, a check of the OBD system and a test for visible smoke.

All of these tests are currently performed on gasoline engines. However, there are some differences as indicated below:

  • The visual inspection for emission control equipment will be performed in the same way the gasoline test is performed except that some diesel vehicles are equipped with slightly different emission control equipment.
  • The OBD-II check on diesels will be conducted exactly the same way it is performed on gasoline vehicles. The BAR-97 cannot perform the OBDII check for any vehicles with the newer Controller Area Network (CAN) OBD communication protocol. Some diesel vehicles started using the CAN protocol as early as the 2003 model-year. BAR plans to have BAR-certified equipment that will be able to inspect CAN systems within a few years.
  • The BAR and the CARB are working on a new visible smoke test procedure for diesels. Once the studies regarding the smoke procedure are complete, and the draft procedures are written, they will be posted on BAR’s Web site.

Several station operators suggested that the BAR should require an opacity meter to measure smoke to avoid having a motorist challenge a station for failing a vehicle for excessive smoke. Currently, the State does not have any plans to require stations to purchase opacity meters.

No tailpipe emissions measurement test or dynamometer testing are planned for the implementation of the diesel inspection in January 2010.

One of the workshop participants asked if the BAR is considering having Smog Check technicians collect fuel samples since diesel vehicle owners occasionally use alternative fuels, like biodiesel. Although the BAR recognizes that alternative fuels can affect diesel emissions, no fuel samples will be required as part of the inspection.

Workshop participants asked how long the diesel inspection would take. The BAR indicated that although many factors affect the length of time it takes to do any type of inspection, the BAR expects most technicians to complete the diesel inspection in approximately 10 minutes.

Some participants raised concerns about exposure to diesel PM. The BAR always looks for ways to minimize the length of time a vehicle has to run during an inspection. The only time the engine will have to run during the diesel inspection is during the visible smoke test.

Subletting

Participating members of industry specializing in diesel repairs indicated that repairs on diesels will be more costly than they are on gasoline vehicles. A number of participants asked how the BAR expected failed vehicles to be repaired and if subletting would be allowed? Currently subletting of repairs is not allowed when a vehicle fails a Smog Check, except under certain conditions (i.e., parts removed from vehicle, or exhaust system repairs). The BAR is reviewing options for diesel repair and will provide further information during the regulatory process.

Test-Only Direction

The BAR will not be directing diesel vehicles to Test-Only stations when the program begins in January, 2010. If vehicles are directed later, it will have minimal impact on the industry because of the relatively small volume of diesel vehicles compared to gasoline vehicles.

Tampering, Engine Changes

The ARB advised workshop participants that diesel vehicles subject to this program have been certified to meet strict emission control requirements by the United States Environmental Protection Agency (USEPA) and the ARB.

Industry participants estimated that 50% of the diesel vehicles they currently service have been modified with aftermarket devices, oversized tires, etc. The ARB indicated that they cannot control tires, but Smog Check technicians will be required to fail vehicles with modified emission control equipment that have not been approved by the ARB. Approved devices will have a label with an ARB Executive Order number on it.

Workshop participants asked if the ARB gasoline replacement catalytic converter requirements would apply to diesels. The ARB agreed to check if it applies as is or if it needs to be modified to avoid the installation of cheap, inferior catalytic converters on diesel vehicles.

ome participants asked if the BAR could make a Web site available to help technicians identify which equipment is illegal. Information about which aftermarket equipment devices are approved by the ARB is already available from their Web site at http://www.arb.ca.gov/msprog/aftermkt/devices/amquery.php. Technicians can search either by the manufacturer’s name or by the Executive Order number assigned to the device by the ARB if it is labeled on a vehicle.

The Consumer Assistance Program (CAP)

Questions were raised at the workshop about assistance for motorists who fail an inspection. The BAR indicated that the CAP offers two options for consumers whose vehicles fail their biennial Smog Check. Motorists may be eligible for either repair assistance or the vehicle retirement program. Repair Assistance allows qualified consumers to receive financial assistance toward emissions-related repairs up to $500 to help their vehicles pass a Smog Check inspection. Eligible consumers can also receive $1,000 to retire their high-polluting vehicle. The vehicle must pass a visual and operational inspection before it is retired.

Manufacturer Warranty Coverage

Participants asked if the emission warranties provided for diesel and gasoline powered vehicles are different. Stations should inform Motorists that they can check their owner’s manual to determine what coverage they were provided by the manufacturer. The BAR indicated that they will consider providing some general warranty information to the industry.

Station Licensing, Technician Licensing, Gold Shield Requirements

Members of the test and repair industry at the workshop asked if the BAR intends to establish new license requirements for diesel inspections or repairs. The BAR is reviewing options for technician licensing and will provide further information during the regulatory process.

Workshop participants asked if diesel repairs would help a station qualify to meet the criteria to become a Gold Shield station. The BAR has held several informational workshops regarding the criteria for Gold Shield stations over the past several months. Information about the workshops can be viewed on the BAR’s Web site at: www.smogcheck.ca.gov/80_BARResources/05_Legislative/RegulatoryActions/GSWorkshopInf.html

Training

Participants attending each of the workshop sessions raised questions about the need for training materials aimed at diesel inspections and repairs. The BAR is reviewing options for diesel training and will provide further information during the regulatory process.

Implementation Schedule and Other Miscellaneous Questions

Some participants at the workshops were curious why 1998 was established as the minimum model-year vehicle subject to the program. The law, as written, authorizing the inclusion of diesel vehicles into the Smog Check Program, required it.

Participants asked if any diesel vehicles will be exempt from the program, like motor homes. The BAR and ARB stated that all diesel vehicles meeting the model-year and GVWR criteria will be subject to the program. This may include some small motor homes, but most are over the maximum 14,000 GVWR limit.

question was raised about what other states are inspecting light-duty diesel vehicles. The BAR indicated that Nevada, New York and Colorado are among the other states that have implemented diesel inspection programs.

BAR Actions Since Workshops

The following actions have occurred or are in progress since the workshops were held:

  • Testing at ARB and roadsides has resumed;
  • Drafting regulations; and
  • The BAR-97 software update for diesel testing is progressing.
Next Steps

Regulatory hearings are projected for spring 2009. Notification to interested parties will occur in early 2009.