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Californias Can Get Access To Vehicle Histories

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122
Sacramento, CA 95818
Contact: DMV Public Affairs

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

Feb 18, 2010

Sacramento – The California Department of Motor Vehicles (DMV) announced today that its vehicle title history and brand information is now available to consumers through the National Motor Vehicle Title Information System (NMVTIS). The database greatly improves the tracking of vehicles across state lines for law enforcement and motor vehicle agencies. It also allows consumers to learn about the history of a vehicle prior to making a purchase.

DMV Director George Valverde said California is supportive of NMVTIS, and sees it as another valuable tool for consumer protection. “We are delighted that prospective purchasers of vehicles can now access title and brand information on the millions of updated vehicle records California provides to the NMVTIS database.”

California is one of 31 states now participating in NMVTIS, which was established by federal law in 1992 as a major tool to combat rampant nationwide vehicle theft and fraud. According to statistics released earlier this year, 1.3 million vehicles are stolen in the 50 states each year, with losses to consumers totaling more than $8 billion. NMVTIS records are available at http://www.vehiclehistory.gov by providing a vehicle identification number and paying a nominal fee.

NMVTIS is operated on behalf of the U.S. Dept. of Justice by the American Association of Motor Vehicle Administrators (AAMVA). Several entities are required to regularly report information to NMVTIS, including: State motor vehicle agencies; Insurance carriers (including some self-insuring entities); and, auto recyclers and salvage yards.

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automated man is not your friend

the secret is

@dealereducation

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@cardealerbond

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@cardealerschool

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@dealerlicense

we make it simple for you

car dealer blog

800-901-5850

automated man is not your friend

our car dealer pre-licensing class

recently held at a local car dealership

was surprised by a visit from the dmv police

four plainclothes dmv investigators in black unmarked chrysler 300′s

arrived at this local dealership for what they described as a ” dmv spot check ”

they explained this unannounced visit to the dealership by dmv investigations staff

was part of a dmv effort to ensure compliance by local dealers to existing dmv regulations

the dmv police fanned out and inspected all of the vehicles at this small dealership

the dmv police inspected the entire location & the sales office

the dmv police requested access to the secured deal jackets in the owners office

the owner of the dealership was not present at the time of  this ” dmv spot check ”

these dmv police are part of a team of 230 dmv investigation staff throughout california

they were courteous & professional, knowledgeable & willing to listen to my questions

we discussed:

the differences between dmv investigations & dmv inspectors

the buyer’s guide posting requirements from the FTC

the signage requirements and our three gotplates.com dealer office signs

the red flag rules for car dealers offering credit to buyers

the recent dmv red flags memo directing dealers to become red flag compliant

the need for posted business hours at each retail location

the car buyer bill of rights provisions

our pre-licensing dealer class was actually enhanced by this ” dmv spot check ”

the dmv police visit placed emphasis on the retail car dealer rules and the importance

of each car dealer to keep the office in order, signs posted as required & dmv paperwork secured

this local car dealership did well with its ” dmv spot check ” by dmv investigations

good dealer education is the crux of dmv rules compliance

comprehensive training and an understanding of the dmv rulebook

as it pertains to your car dealership is what we are all about

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our conclusion:

the ” dmv spot check ” by the dmv police for dmv rules compliance is a great idea

keep your dealership in good working order with our certified dmv dealer education

http://ag.ca.gov/cms_attachments/opinions/pdfs/o546_08-804.pdf

TO BE PUBLISHED IN THE OFFICIAL REPORTS
OFFICE OF THE ATTORNEY GENERAL
State of California
EDMUND G. BROWN JR.
Attorney General
No. 08-804
December 31, 2009

THE HONORABLE NOREEN EVANS, MEMBER OF THE STATE ASSEMBLY, has requested an opinion on the following question:
Is the single document requirement for automobile sales contracts satisfied if the document consists of multiple pages that are attached to each other and integrated by means such as inclusive sequential page numbering (e.g., “1 of 4,” “2 of 4,” etc.)?

CONCLUSION
The single document requirement for automobile sales contracts is satisfied if the document consists of multiple pages that are attached to each other and integrated by means such as inclusive sequential page numbering (e.g., “1 of 4,” “2 of 4,” etc.).

http://www.bar.ca.gov/

http://www.bar.ca.gov/80_BARResources/05_Legislative/RegulatoryActions/DieselWorkInf.html#

Should You Use a Car-Buying Concierge?

Save Time and Money by Hiring a Pro
By Philip Reed, Senior Consumer Advice Editor
Email

Before we were willing to endorse car-buying expert Oren Weintraub, president of Authority Car Buying Specialists, we wanted to put him to the test.

We challenged Weintraub to buy a 2009 Ford Flex Limited for less than we could. We shopped around and got a price of $500 over invoice, which sounded pretty good for a just-released new model. Weintraub found a deal at $1,500 below invoice. This more than paid for the $695 fee he charged for his car-buying concierge services.

After seeing how much money he was able to save us, we decided that Weintraub might know a thing or two that car buyers should hear. So we sat down in a local restaurant and recorded this conversation with the 40-year-old former car dealer.

Edmunds: How did you get into the car business?
Weintraub: One of my best friends was working at a Dodge dealership so I applied for a job there, and I got hired. And I really just fell in love with the business. Later, I spent 12 years working at one of the top dealerships in the U.S.: Vista Ford in Woodland Hills, California.

How did you learn to sell cars?
There was no training. They just gave me a couple of videos to watch about the car and they said, “Go out and sell cars.”

Was the negotiation process difficult to learn?
Very difficult and very uncomfortable in the beginning. I’ve seen hundreds, thousands of people in a negotiation just be completely uncomfortable, because most people are negotiating blind. It’s just a very uncomfortable feeling, and it leaves you wondering, “Did I get a good deal?”

But you must know if it’s a good deal.
We know every single aspect of how dealerships make money.

Why did you leave the dealership?
As the years went by it was hard for me to sit in front of these people who I had such a great rapport with and see them spend more money than they had to.

So it was a crisis of conscience?
It was a major conflict of interest for me.

What can you offer people who use your services?
It’s very time-consuming for people to buy a car. So much is at stake. If you spent $4,000 more on a car that you didn’t have to, where could that money go? I knew that there was a tremendous need for people to have someone like me look out for their best interests.

How much do you charge for your service?
Our fee depends on the price of the car you are buying. And then we have a different service for people who have already shopped and have numbers that want us to improve the deal. In that case we charge a percentage of the amount of money we are able to save you.

Can you give me an example of a deal you worked on recently?
A client was negotiating a deal for a BMW and she didn’t like who she was dealing with at the dealership. She presented us the deal she negotiated, and we saved her over $6,000.

How did you do that?
They had inflated the purchase price and the price of the back-end products she wanted.

What is the difference between what you do and a car broker?
We’re really more like a concierge service since we get the fee from the client. Buying a car is as easy as ordering takeout. You call us, you tell us what you want and it’s done. Most of the time, the car will be delivered to you at your home or office.

Do you recommend having cars delivered to your clients?
Most of the time we can have cars delivered along with the contract for you to sign. We do have clients that either want the experience at the dealership, or some dealerships just won’t deliver. So as part of our process to eliminate any mistakes, we review all contracts so when the client goes there for the golden moment, there are no surprises.

When you were a dealer, did you have much to do with car brokers?
I had dealt with many car brokers at Vista Ford, and I’ve seen many car brokers take advantage of their clients because their commission was not disclosed.

Where do most people go wrong in car deals?
The first place people really go wrong is making an impulse decision. You know, they go to the dealership and fall under the ether of the excitement.

If you’re getting a Camry or an Accord, you’re going to be able to get it pretty much at invoice or sometimes less.
We’re always trying to beat the invoice.

If a person has a trade-in, how do you handle that?
We negotiate the trade-in value with the dealership, but we also have our own buyers for trades and we negotiate with them as well. Some people are hot for the car, some are not. So we really find who wants the car — we shop it for them. We find who’s going to pay top dollar for the car.

How many employees do you have?
I have two in-house and I have three wholesalers [people who buy from private parties and sell to auctions or dealerships] that work with me. And every dealership in the United States is really…not my employee, but they work for me, because I can control where the deal goes most of the time.

Are you working deals yourself?
Yes. My client services manager and I are working deals every day. I’m really on call 24/7, because work is always on my mind. I’m talking to clients on the weekends and in the evening, but it’s from my house or wherever I am. And I have to tell you, I’m the happiest I’ve ever been in my life, with being able to create this business where I could genuinely help people.

Anyone wanting help with car buying can easily find car brokers with a quick search of the Internet yellow pages. Car-buying concierge services, such as the one discussed here, are less common but a growing trend. Using the Internet to search will tell you if such a service exists in your area. Anyone wishing to contact Weintraub can easily e-mail him through his Web site.

Related articles:
Using a Car Broker to Buy Your Next Vehicle

DMV Announces Online Option For Motorists To Reinstate Vehicle Registration

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

December 15, 2009

Sacramento — With the addition of two new Internet services launched this past month, the Department of Motor Vehicles (DMV) now offers 15 online applications at www.dmv.ca.gov that allow customers to do business with the department at their convenience.  The two newest offerings will assist motorists needing to show DMV proof a vehicle is insured.

“Since 2004, the DMV has increased the number of online services for customers fivefold,” said DMV Director George Valverde.  “These new options reduce the time for a vehicle owner to get back on the road after providing proof of insurance.”

Under California law, DMV is notified when a vehicle owner purchases or cancels an auto insurance policy.  When coverage for a vehicle doesn’t show up at DMV, the owner receives a warning letter.  If coverage still does not appear, the owner will receive a “Notice of Suspension” and the vehicle cannot be driven until new insurance is purchased and a reinstatement fee is paid.

The new services – part of the Vehicle Insurance Program (VIP) – allow customers to submit evidence of financial responsibility and a $14 reinstatement fee.  In the past, recipients of such notices could only respond by mail or telephone.  The mail and phone options aren’t going away, but the DMV website should provide faster turnarounds and improved convenience.  Customers can also use the website to report a vehicle is out of service by filing an “Affidavit of Non-Use” which certifies that an uninsured vehicle is not being driven.  Likewise, if the vehicle is put back in use, the owner can remove the affidavit on-line.

Before the end of the year all the services mentioned will also be available through DMV’s automated voice system at (800) 777-0133.

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Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions. Customers can also effect transactions via the telephone by calling (800) 921-1117. For registration and driver license renewals, customers must have their six-digit Renewal Identification Number (RIN) that accompanies their renewal. Automated services are also available at (800) 777-0133.

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.

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For Media Inquiries Only
dmvpublicaffairs@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282

DMV Customer Service Centers
1-800-777-0133